CANCELLATION AND LATENESS POLICY

Our Cancellation Policy

At The Threading Bar, we strive to provide our clients with the highest quality service so kindly note the following.

To cancel or reschedule an appointment, please notify us 24 hours in advance by phone or text message.  

There are limited spots available daily and when you cancel less than the 24HR period or do not show up,  I'm left with an empty spot that is difficult to fill at the last minute. This results in a loss of income and the opportunity for another client to have had an opportunity to get their brows done. 

For appointments not canceled within 24 hours, we will require a deposit to book any future appointment as well as a cancellation fee of 50%.

We understand that circumstances may prevent a 24-hour notice for canceling or rescheduling. We will honor one (1) grace appointment for last-minute scheduling changes or cancellations after which you will be required to make a 50% deposit on any future booking. 

For ALL No-Show appointments, future bookings will be automatically CANCELLED. 

Late Policy

We would like all our clients to have a wonderful, peaceful, and relaxing experience. We understand that sometimes circumstances arise and life and traffic are unpredictable.

We request that you arrive on time for your appointment to ensure you have your full experience. If you are late to your appointment your booking may run into our next clients’ appointment, inconveniencing them and throwing off our entire daily schedule.

If you are late to your appointment by more than 10 minutes you will automatically be rescheduled to the next available spot on that day, if none is available you will have to reschedule.

Please understand that we are committed to offering you the highest possible level of service during your appointment with us and we look forward to your co-operation. 

Thank You 

Sian.